Resident Feedback

I just wanted to say what a great and thorough job your men have done with the new footpath in Knox Road, Clacton. Also the whole crew were friendly, helpful, and polite in difficult circumstances, working in stressful conditions.

Resident, Clacton

On Friday last week our road was re-surfaced and I wanted to pass on my comments and appreciation for the help and assistance I received from the workmen on the day. I am disabled and I had 2 appointments on the day of the road re-surfacing work, so needed access for the people who were going to pick me up and bring me home again. When my first lift arrived the workmen made way for my driver to get to my house and then helped me both to and from the car and back into my house. One of the workmen – Rob – was extraordinarily kind and helpful. Rob even pushed my wheelchair to the car and helped to put it into the boot. Despite the rubble and the mess that this work involves, Rob made sure that I was safe for each of the times I had to leave the house, and ensured safe passage for the cars on both occasions. I am immensely grateful to him and can only say that both he and the rest of the workmen.”

Resident, Southend-On-Sea

“People are quick to complain but slow to praise so it is nice to say a real thank you for a job well done. Marlborough’s workmen were efficient and very courteous and worked wonderfully as a co-ordinated team. It makes you appreciate what actually goes into resurfacing these roads.”

Job well done in Southend

“I write to you with reference to the recent road resurfacing works that took place in Belle Vue Road, Romford. I would like to pass on my thanks to the contractor and their staff for a job well done, in an efficient manner and with a friendly, professional attitude. Thank you.”

Resident, Havering

“I moved into my address approximately 7 years ago. When I first moved into my home I became very aware and was concerned about the many trip hazards on the footpaths caused by a combination of public tree roots and natural deterioration of the poured concrete slabs. After I witnessed two elderly folk trip and break bones over a period of time I knew I must act to prevent further problems. I therefore contacted a Local Councillor Beverley Egan. Thanks to Beverley we are currently having the footpath replaced in our road by the Contractors Marlborough. Please would you extend my thanks to the contractors who despite awful weather and difficult road conditions they are doing a splendid job. I cannot fault them personally especially the site foreman that has been helpful, polite and courteous and kept us fully informed of what is happening. In fact they were doing so well I treated them all to a bag full of doughnuts. Well done to all concerned.”

Resident, Spencer Road, Havering

“Just a quick note to thank you for your care and speed in removing the speed tables in Hornchurch Road between Elmhurst Drive and Grosvenor Drive last evening. I cannot tell you the difference it has made. I have not felt any vibration in my back room or loud bangs from lorries going over the ramps today because they are not there. It is surreal. Thank you again and I have also mentioned your service in my thanks to Havering council.”

Resident, Havering

“Your excellent team are currently renewing the pavement outside our house. My sister and I wish to express our thanks for the care they are taking to minimise disruption and to ensure the area is left as clean and litter free as possible. Your team have been extremely friendly and helpful, and we were especially grateful to them yesterday for taking the trouble to provide us with a temporary walkway and to escort my disabled sister and I to ensure that we could cross safely from our house to the roadway. From the quality of the work already completed in Park Drive, we will once again have a pavement to be proud of!”

Park Drive, Resident, Havering

“I would just like to comment on the professionalism and consideration that the contractor Marlborough have shown throughout the installation of the new driveway and myself and my neighbour are very pleased with the outcome.”

Resident, Southend-On-Sea

“I just wanted to say how impressed I have been with your guys doing the work along Main Road, Hockley. They have been tidy, respectful and have managed to plan the works around the funeral of our neighbour that took place yesterday. Not only did they do this, they managed the traffic whilst the funeral cars arrived and left the house. Finally to top it off they stopped work as the funeral cars passed removed their hats and bowed their hits. Great staff and a good advert for Marlborough Highways.”

Resident, Main Road, Hockley

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