FORS Silver award

FORS Silver
November 13, 2023

FORS Silver award

  • By Marlborough Highways

Following an extensive auditing process, Marlborough Highways is delighted to announced that it has been awarded the Fleet Operator Recognition Scheme (FORS) Silver accreditation across its entire fleet. The news comes after silver awards for the company’s Chelmsford and North London offices earlier this year, with the certification now extended to the organisation’s Rochford and Brentwood depots.

FORS is the industry benchmark for quality, demonstrating best practice in fleet safety, efficiency, and environmental protection. The accreditation is reviewed annually, with Marlborough a member of the scheme since 2021, when it initially acquired Bronze status.

The Silver announcement comes as Marlborough is expanding its fleet, with the company’s Transport team purchasing a significant number of vehicles, allowing it to operate across London and the South East in the safest and most efficient way. Central to this strategy is the investment in sustainable cars, vans and lorries, with the company increasingly opting for electric alternatives as part of its ambitious journey to become Carbon Neutral by the end of 2025.

Marlborough’s Head of Transport & Plant, Matthew Hoiles, said, “Our companywide FORS Silver accreditation is a testament to the hard work and dedication of our team, who are committed to excellence in fleet safety and sustainability. We are proud to be recognised in this way, it is a significant achievement.”

(Marlborough’s Transport team pictured from left to right; Martin Gillingham, Director; Karen Fletcher, Transport Manager; Casey Revell, Transport Administrator; Matthew Hoiles, Head of Transport & Plant)

“One of the things I value most is their very collaborative and transparent team culture. It makes a big difference to have a contractor that wants to work closely with us and is supportive and responsive. With Marlborough, I get a team who are attentive, work collaboratively and honestly with me and don’t lose focus on delivering first class communications and compliance.”
Carly Norris, Project Manager Operations, Hackney Council
“From the design stage, Marlborough has been fundamental in delivering the Broad Lane Square improvements scheme. During the works, not only did the team manage to keep to the programme, but they went the extra mile to ensure attention to detail and came up with innovative solutions to address issues encountered on site. My thanks on behalf of Haringey goes out to Marlborough for their dedication to deliver.”
Dana Rasheed, Project Manager, Haringey Council
“Working alongside our Term Service Contractor Marlborough Highways, we successfully completed renovations to the Crowstone Footbridge. The designs were provided by Marlborough, and the work was unique. The scheme was completed to budget and ahead of its programme duration.”
Neil Handley, Senior Engineer, Southend-on-Sea City Council
“I would like to thank you and your team for your efforts, the Marlborough crews were professional, courteous, and hard working all day and ensured the event went without a hitch. You and the team were a credit to the company, demonstrating commitment and support to the London Borough of Barking and Dagenham.”
Nick Davies, Specialist Services Manager, Barking and Dagenham Council
“I just wanted to say what a pleasure it has been to work with Marlborough Highways over the last six months. The quality of work is superb, and there has been some excellent collaboration between Milestone and Marlborough to complete, what at times, has been quite a challenging scheme. I hope to work with Marlborough on another project in the near future.”
Colin Hill, Schemes Manager, Milestone Infrastructure
“Marlborough worked with us in constructing a 1.3km cycle track. There were a number of technical difficulties to overcome, and their gifted foreman worked to propose some innovative solutions to the challenges we faced. The result is a facility that the locals are proud of, providing walkers and cyclists with alternative access to the hospital and nearby school. The scheme was a lot of hard work, but well worth it.”
Rob Venables, NEC Project Manager, Essex County Council
“Marlborough attracts people who take care and have pride in their work. Several gangs of Operatives worked tirelessly for six months to reconstruct drainage networks, lay more than 3km of high quality bespoke granite kerbs and granite channels blocks to ensure positive drainage. The technical compliance, attention to detail and level of quality finish along the entire carriageway was exceptional”.
Mark Chiverrell, Technical Director, Project Centre
“We saw huge benefits in appointing Marlborough as our full service contractor and we’re impressed – they’ve delivered consistent high quality service and superior quality control across every project. Marlborough, provide us with a ‘one-stop’ shop solution – we get the same quality of service and better control across all aspects of the project.”
Darren Bryant, Principal Engineer, Enfield Council

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