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Built in the 19th Century, Harold Wood railway station serves the Harold Wood area of Romford in the London Borough of Havering. The station formed part of the Shenfield-Liverpool Street metro service, which has now been integrated into the new Elizabeth Line, as part of Transport for London’s (TfL) flagship Crossrail project. In partnership with Havering Council, a £4.1m scheme funded by the TfL Crossrail Complementary Measures programme was commissioned to carry out extensive improvement works at Harold Wood, as well as to nearby Gidea Park and Romford stations. Marlborough Highways was selected as the contractor, tasked with bringing to life the ambitious vision of extending the Crossrail experience beyond Harold Woold station, by converting part of the station car park into an attractive urban plaza that encourages sustainable travel.


Working in close collaboration with Crossrail, Network Rail, Rail for London, TfL and Havering Council, Marlborough were charged with delivering a bold urban realm scheme at Harold Wood station in accordance with plans devised by the Jacobs Engineering Group. The designs were influenced by extensive community and stakeholder consultation, which placed accessibility and sustainability at the heart of the project. The completed scheme had to create an inviting first impression that could be enjoyed by rail users and the wider community, in a manner that would complement the station and the surrounding environment.
Converting part of the Harold Wood station car park into a welcoming urban plaza had to be completed cost-effectively and to the highest standards using quality materials. A two-metre level difference between the road and plaza levels was required, so the design involved an innovative curved ramp that would encircle the central open area. The space had to be attractive, well-lit, and feature seasonal planters as well as additional secure space for cycle parking. The station would need to remain operational throughout the works, with minimum disruption caused to commuters, residents, and local businesses.
Marlborough’s project team proposed improvements to the original design, providing more cost-effective solutions to the complex engineering challenges that the scheme presented. Initial works were carried out quickly and efficiently, with a section of the former station car park cleared and prepared for repurposing well within schedule. However, the early phase of the Covid-19 pandemic caused some disruption to works, before time-frames were expertly re-evaluated and the necessary changes to operational practices could be introduced on site, to ensure a safe working environment for all those involved in the project.
The construction of the curved ramp that encircles the central open space posed a number of logistical challenges, which involved innovative solutions through the use of specialist materials by highly skilled in-house operatives. By installing seasonal planters and a feature tree, which collects rainwater, a bio-diverse and pollinator friendly landscape was created that the community can now enjoy. Working closely with local stakeholders, Marlborough ensured that rail passengers had access to the station throughout, while minimising disruption to pedestrians, road users and local businesses.
Client Havering Council
Date October 2019 – May 2021
Duration 19 months
Value £1.4 million (as part of a bigger multi-station £4.1 million scheme)
Project
Team
Client savings
Quotes from client
“Despite the delays caused by the pandemic, I am very happy to see the station now fully reopened. These upgrades at Harold Wood Station will help to make a real difference to the people who move through the area every day, making it a much more pleasant journey and experience for the whole community.”
Councillor Roger Ramsey, Cabinet Member for Finance and Property, Havering Council
“It has been really positive to see the improvements that have transformed the area around Harold Wood station. The welcoming new public plaza makes it a more inviting area for those living and working in Harold Wood as well as visitors, ahead of the Elizabeth line opening.”
Penny Rees, Head of Network Sponsorship, Transport for London
